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Hi, I’m Tracy. I’ve been in the finance and banking business for nearly 20 years. For the past eight years, I’ve been a mortgage broker specializing in the Kitchener-Waterloo area. Thanks to my passion for mortgage brokering, coupled with my dedicated team and loyal clients, I’m recognized by Canada Mortgage and Housing Corporation as a leading mortgage expert in my market. As well, three top lending institutions have awarded me with “status levels”, which means my clients receive preferred pricing as a result of the high volume of annual mortgage business I fund with these lenders. I consistently place in the Top 10 on the Dominion Lending Centres National Top Performers’ Report. I pride myself on my high level of mortgage knowledge, professionalism and experience, which translates into providing my customers with mortgages that are competitively priced and have features that best meet their unique needs.
I have a Bachelor of Arts degree from York University, a mortgage brokering license from Seneca College and I’m a proud Accredited Mortgage Professional (AMP) member of Mortgage Professionals Canada. Mortgage Professionals Canada is a national association of mortgage professionals dedicated to establishing and maintaining high standards, ethics and professionalism in the mortgage industry.
I opened my first professional office location in the Williamsburg Town Centre seven years ago, and I manage a group of four mortgage professionals, who are set to collectively fund nearly $80 million this year. I’m the proud recipient of the Consumer Choice Award for Favourite Mortgage/Lending Company in Kitchener-Waterloo and Cambridge for 2016 and 2017!
I have always remained focused on doing what it takes to run a successful business while also spending as much time as possible with my husband and two kids.
I pride myself on forging a long-term relationship with each client so that I become part of their life’s journey – regardless of whether they’re looking to purchase their very first home or move to another location, buy a vacation or investment property, or refinance or renew an existing mortgage. Whatever path my clients choose, I’m there to provide financial advice to ensure they always have the right mortgage suited to their unique situation. Providing strategies for my clients to optimize their hard-earned money throughout their lives as mortgage holders is my top priority.
Hi, I’m Alicia. I’ve been in the mortgage industry for over 17 years, and have extensive experience working with a variety of mono-line lenders. Previously working as an underwriter has helped me gain the required knowledge and expertise to find the best solutions to fit each client’s needs. I stay informed on mortgage products and lenders, which allows me to complete deals quickly and efficiently.
My outgoing personality and sense of humour help set a level of comfort for me when dealing with clients, coworkers and business partners. I pride myself on my ability to make clients feel at ease and confident about their financial outlook.
My two boys are extremely important to me. I share in the joy of raising a family and finding the perfect home for my clients’ needs!
Hi, I’m Melanie. I pay close attention to detail and am the designated organization queen within the office. My expertise is in keeping files in order by piecing together each component of the mortgage puzzle. I deal with all the office paperwork, which keeps me on my toes trying to help out in every situation and ensure all deals run smoothly. I have a very strong analytical sense as well as a solid working knowledge of where deals should be placed, as I keep myself in-the-know when it comes to the latest lender offerings.
I’m the proud mother of three beautiful and active girls, who are heavily into sports, including ringette, hockey and horseback riding.
My husband and I help run organized events through the Juvenile Diabetes Research Foundation as two of our daughters were diagnosed with juvenile diabetes at an early age. We have a huge support group and we also support families who are going through similar situations.
May van Roon
Hi, I’m May. I have a long and diverse career as an administrator, with a passion for adding value to each business relationship through efficient organization, open and courteous communication, and attention to detail.
I enjoy a balance of work and play, so spending time with family and enjoying nature at every free moment is top priority when I’m not working. Since I was brought up in the country, during my down time, I can often be found fishing or walking, usually with a camera in my hand to capture each new bloom in season. My love of nature has led to creative pastimes in mixed media art, which I share with my husband and daughter.
Hi, I’m Sandra. I’m a graduate of the Public Relations program at Conestoga College, and Office Administrator for The Valko Team. I have years of retail banking and administration experience, and I also work as the team’s Event & Marketing Coordinator. I thrive on building relationships with clients in order to best take care of their needs.
In my spare time, I enjoy interior decorating and working on home renovations, as well as hosting or visiting friends. I can often be found in the kitchen, my garden or creating something crafty.